/en/delivery-model · French-authored

A fixed scope, acceptance criteria you approve, and an end you can see from the start.

A person reads every message and replies.

How an engagement starts

An engagement does not begin at signature. It begins when your people and ours share the same understanding of what you already have. Five stages, and one commitment that runs through all of them.

  1. Framing — scope, named counterparts on both sides, a quality plan, the takeover schedule, and the legal basis for handling your data.
  2. Takeover — knowledge transfer with the team who built it, or reconstruction from the running system where they have gone.
  3. Acceptance — criteria written at scoping, not at the end. You declare acceptance. We do not declare it on your behalf.
  4. Go-live — cutover to a written plan, with a rollback plan.
  5. Steady state — a periodic steering committee, a weekly operational committee, and the indicators agreed in the contract.

Pilot offers

Bounded first engagements with scope, inclusions, exclusions and acceptance criteria visible without a click. Every need has one — not only the Microsoft ones.

For a program sponsor

A U.S.-domiciled counterparty with active SAM registration, a CAGE code and a UEI. For a program measured on employment and regional inclusion, the contracting posture is the thing being bought, and it is stated here rather than on a services page.

A development program is judged long after the last invoice is settled — on whether people are still employed, whether the skills stayed local, and whether anyone can still run the thing you funded. That is the test Onshore Outsourcing set itself in the United States: build the pipeline with local higher-education institutions before the roles exist, train for the work that is actually contracted, hire from populations the industry had passed over. And make it pay for itself, so that it does not end when the funding does. That record is American and we state it as American. What we bring to your program is the method and a U.S.-domiciled counterparty you can contract with — and a partner who will tell you at scoping which of your indicators we can move, and which we cannot.

The Partner Bridge

Where a scope requires a party we do not have — a local presence, a specialist capability, a delivery requirement written into your procurement — the arrangement is described in the contract rather than in a side letter, and the split of work is explicit. We do not maintain a standing bench, and we do not name a firm we have no arrangement with.

That is how an engagement runs. The fastest way to know whether it fits yours is to walk one scope through it — the scoping stage is a conversation, and it starts here.

Start with the scoping conversation.A person reads every message and replies.

Contact us

Two ways through. Both are answered by a person.

Emailinfo@onshoreafrica.comA written reply you can forward.WhatsApp+1 678 460 9510The fastest route. Write, or send a voice note.

HoursMonday to Friday, 10:00–18:00 GMT

A person reads every message and replies.

Read by Michael Kohio (Vice President, Solutions Delivery) and Shane Mayes (Founder, CEO & Chairman).

Track record
Onshore Outsourcing, founded 2005Over 20 years of enterprise delivery. Parent-company record.
Registrations
SAM · CAGE · UEIRegistrations your procurement team can verify on the public registers.