Microsoft practice
Four areas, one starting point: what you already own. Most Microsoft environments contain capability that was bought and never configured. We establish which, before proposing anything new.
Security and identity
Entra ID security posture review · vulnerability remediation · Microsoft Secure Score review and remediation · Active Directory health assessment · privileged account assessment · user entitlement automation · user lifecycle.
Operations and infrastructure
Server patching · M365 operations and support · Power Platform managed support · Azure spend optimisation · Azure architecture review and advisory · Intune deployment and policy management.
Collaboration and automation
Power Apps and Power Automate · SharePoint governance and health review · Power Platform governance assessment · Microsoft 365 licensing optimisation.
Workshops and enablement
Microsoft Cloud skilling workshops · Zero Trust assessment and roadmap · Microsoft Purview compliance enablement · Microsoft Defender XDR deployment · M365 incident response assistance.
Your engineers learn the methods and the reasoning while the work is happening, not from a document at the end.
Ongoing support across the estate
The four areas above are work with a beginning and an end. This is the other kind: the place a Microsoft problem goes, every day, for as long as the arrangement runs.
Three kinds of work, under one arrangement rather than one per product.
- When something breaks
- incident response across the estate, and escalation into Microsoft itself when the problem is theirs rather than ours.
- Before it breaks
- health assessments on the environments that matter, on a rhythm agreed with you.
- Before you commit
- advice on the decisions that are expensive to reverse: licensing structure, architecture, what to switch on and what to leave alone.
What it covers. Azure · Microsoft 365 · Power Platform · Dynamics 365 Sales · Windows Server · SQL Server · Exchange, cloud and hybrid · Intune · Entra ID, including hybrid identity.
How it is arranged. Coverage, escalation paths, response objectives and the split of responsibilities are defined at scoping, against your risk profile, your compliance obligations and your own staffing.
The support practice is Onshore Outsourcing’s — the parent calls it Onshore Unified Support — and it is delivered from its United States delivery centres. Onshore Africa is an initiative of that company and has no staff in Africa.
Four fixed-scope entry points
Each is a bounded first engagement whose scope, deliverables and acceptance criteria are agreed in writing before it starts.
- Security hygiene
- Entra ID, Secure Score, patch review
- Modern work
- SharePoint health, Teams governance, licensing
- Azure spend
- cost review, architecture advisory, licensing tune-up
- First Power Platform case
- one automation delivered, environment and DLP control
The parent-company record
The Microsoft practice belongs to Onshore Technology Services, Inc. (Onshore Outsourcing), Onshore Africa’s parent company, and is delivered from its United States delivery centres. Onshore Africa is an initiative of that company: it has no entity, no office and no staff in Africa. What appears above describes a group capability that our engagements draw on.
Onshore Technology Services, Inc. is a member of the Microsoft AI Cloud Partner Program and a Microsoft Cloud Solution Provider (CSP) indirect reseller.
Cybersecurity & MXDR →·Independent verification and validation (IV&V) →
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